1. Services Overview

WALANII offers:

• Executive Reputation & Influence Consulting, including presence, communication, authority, and influence strategies.

• Facilitation programs, workshops, and masterclasses for professionals and organisations.

• Curated fashion and lifestyle products through our boutique.

All services and products are subject to availability, pricing, and scheduling.

2. Schedulling, Orders & Payment

• Service bookings are confirmed only after full payment or deposit, as stated in the invoice or service agreement.

• WALANII reserves the right to cancel or reschedule sessions, workshops, or events due to unforeseen circumstances, with notice to the client.

• Orders for boutique products are processed upon full payment. WALANII may refuse or cancel orders in cases of suspected fraud, errors, or stock unavailability.

• Payments for services or products are non-refundable unless otherwise stated.

3. Fashion & Lifestyle Boutique

• All products are described and photographed as accurately as possible, though colours, sizing, or appearance may vary slightly.

• Custom, made-to-order, or limited-edition items are non-returnable unless defective.

• Delivery estimates are provided at checkout but are not guaranteed. Risk passes to the buyer upon delivery to the carrier.

• Returns of standard items are accepted within [X] days of delivery, provided they are in the original, unused condition with tags attached. Customers cover return shipping unless due to WALANII error or defect.

• Personalised, final-sale, or bespoke items cannot be returned or exchanged except for manufacturing defects.

• Refunds are issued via the original payment method after inspection.

4. Intellectual Property

• All website content, including consulting frameworks, logos, branding, copy, images, and boutique designs, is the property of WALANII and protected under copyright law.

• Unauthorised reproduction, distribution, or commercial use of any content is prohibited.

5. Client Responsibilities

• Clients must provide accurate information when booking services or purchasing products.

• WALANII provides guidance and strategies based on professional expertise; outcomes may vary depending on implementation and circumstances.

• Clients must comply with applicable laws and ethical standards in applying advice or strategies.

6. Limitation of Liability

• WALANII is not liable for indirect, incidental, or consequential damages arising from services, workshops, or products.

• Total liability is limited to the amount paid for the relevant service or product.

7. Privacy Policy

Scope: This Privacy Policy applies to all personal information collected through WALANII’s website, services, and boutique.

Information We Collect:

• Personal identifiers: name, email, phone number, mailing address

• Payment information for purchases

• Preferences, style profiles, and consulting details

• Cookies and analytics data for website performance and user experience

How We Use Your Information:

• To deliver services, process purchases, and manage bookings

• To communicate updates, promotions, and newsletters (with opt-in consent)

• To improve our services, workshops, and boutique offerings

• To comply with legal obligations or protect our rights

Data Sharing:

• Personal information is never sold to third parties.

• Payment processors may handle sensitive data securely for transactions.

• Limited sharing may occur with partners only to fulfill services, with confidentiality maintained.

Data Security:

• We implement reasonable technical and organizational measures to protect personal data.

• No system is 100% secure; users acknowledge the inherent risks of online data transfer.

User Rights:

• Access, correction, or deletion of personal data upon request

• Opt out of newsletters and marketing communications at any time

Cookies & Tracking:

• Cookies are used to optimise user experience and website performance.

• Users may adjust browser settings to refuse cookies; some site functions may be affected.

8. Warranty & Defects (Boutique)

• Products are guaranteed free from manufacturing defects upon delivery.

• Defective products must be reported within [X] days to qualify for repair, replacement, or refund.

• Normal wear, accidental damage, or misuse is not covered.

9. Dispute Resolution

• Any disputes arising from the use of this website, services, or purchases will first be resolved through informal negotiation.

• If unresolved, disputes are subject to the exclusive jurisdiction of the courts of Accra, Ghana.

10. Amendments

• WALANII may update these Terms & Policies at any time.

• Continued use of services, workshops, or boutique purchases constitutes acceptance of the updated terms.

11. Disclaimer

• WALANII provides consulting, coaching, and advisory services based on expertise. No service guarantees specific outcomes; influence, reputation, and results vary depending on multiple factors.

• Fashion and lifestyle products are for personal use; sizing and appearance may vary slightly from images.