Services Overview

WALANII offers:

• Executive Reputation & Influence Consulting, including presence, communication, authority, and influence strategies.

• Facilitation programs, workshops, and masterclasses for professionals and organisations.

• Curated fashion and lifestyle products through our boutique.

All services and products are subject to availability, pricing, and scheduling.

Scheduling, Orders & Payment

• Service reservations are confirmed only after full payment or deposit, as stated in your invoice or service agreement.

• WALANII reserves the right to cancel or reschedule sessions, workshops, or events due to unforeseen circumstances, with notice to the client.

• Orders from the boutique are processed upon full payment. WALANII may refuse or cancel orders in cases of suspected fraud, errors, or stock unavailability.

• Payments for services or products are non-refundable unless otherwise stated.

Fashion & Lifestyle Boutique

• All products are described and photographed as accurately as possible, though colours, sizing, or appearance may vary slightly.

• Custom, made-to-order, or limited-edition items are non-returnable unless defective.

• Delivery estimates are provided at checkout but are not guaranteed. Risk passes to the buyer upon delivery to the carrier.

• Returns of standard items are accepted within three hours of delivery, provided they are in the original, unused condition with tags attached. Customers cover return shipping unless due to WALANII error or defect.

• Personalised, final-sale, or bespoke items cannot be returned or exchanged except for manufacturing defects.

• Refunds are issued via the original payment method after inspection.

Our facilitation sessions are designed to drive meaningful results. Before each session, we align on your objectives and prepare a tailored agenda. We guide participants through a structured, interactive process that ensures all voices are heard while keeping the session focused and productive. Afterwards, you’ll receive a comprehensive report summarising key insights, outcomes, and next steps.

If travel is required, all arrangements will be confirmed in advance. Transportation and accommodation costs are covered by the client. Accommodation will be in a business-class hotel, and where the project scope requires additional support, an assistant may accompany the facilitator. Whether travel is undertaken individually or with a support partner, all associated costs will be clearly outlined and approved beforehand.

All facilitation services are scoped and priced before booking. Once confirmed, payment terms, including full payment or deposit requirements, will be outlined in the agreement. We reserve the right to reschedule or cancel sessions due to unforeseen circumstances, with prompt notice provided to clients. Following the session, a full summary report will be provided as standard unless otherwise agreed.

In a Partnership engagement, we become long-term collaborators, aligning on strategic goals and co-creating initiatives that drive your success. This model includes regular check-ins, customized reporting, and continuous advisory. All services and progress are reviewed monthly, ensuring we stay agile and responsive.

Payment for partnership services is structured as a percentage of proceeds or a monthly retainer, based on our agreement. Invoices will be issued monthly, or per agreed milestones, with payment due within 15 days. Late payments may incur a fee. If travel is required, all costs are added and agreed upon upfront. Both parties will sign a detailed contract so expectations, risks, and rewards are clear, ensuring mutual benefit as we grow together.

In a Strategic Advisory engagement, I act as your trusted thought partner, providing tailored insights on executive reputation, leadership influence, and personal brand evolution. We start by clarifying your goals, then I provide ongoing advice, strategic frameworks, and practical steps. This is a flexible model whether you need a single session or recurring guidance, I adapt to your needs.

Payment for advisory services is set on a monthly retainer or per milestone basis. Invoices are issued monthly, with payment due within 15 days.

WALANII Presence Collective is a monthly or quarterly subscription. The fees are determined at enrollment and may be reviewed and adjusted periodically. Your subscription automatically renews unless cancelled. Payments are processed via your selected method, and members will be notified in advance of any price changes.

Payment for advisory services is set on a monthly retainer or per-milestone basis. Invoices are issued monthly, with payment due within 15 days.

Programme Overview

The Lead with Style Programme is a private leadership, executive presence, and personal style advisory experience designed to help professionals strengthen their confidence, visibility, influence, and personal brand.

The Programme is educational and consultative in nature and does not constitute legal, financial, medical, psychological, or other regulated professional advice.

Programme Access

Your enrolment includes the services, resources, and support outlined at the time of purchase. WALANII may update or enhance programme content, materials, or delivery methods to improve the participant experience.

Session Scheduling

Participants are responsible for attending scheduled sessions on time.

• Sessions may be rescheduled with at least five (5) working hours’ notice.
• Requests received after this period may result in the session being forfeited.
• Missed sessions without prior notice will be treated as completed.
• Rescheduled sessions are subject to availability and should be completed within the programme period.
• WALANII may make exceptions in cases of genuine emergencies at its sole discretion.

Fees, Cancellations & Refunds

Programme fees reserve your place, dedicated coaching time, and access to WALANII’s expertise and resources.

Unless otherwise stated:

• All programme fees are non-refundable once the programme has commenced.
• Failure to attend or complete sessions does not entitle participants to a refund.
• Programme places and fees are non-transferable unless approved in writing by WALANII.

Confidentiality

We are committed to maintaining a respectful and confidential learning environment. Information shared during coaching sessions will be treated as confidential, except where disclosure is required by law or necessary to protect legal rights.

Intellectual Property

All programme materials, frameworks, methodologies, templates, workbooks, presentations, recordings, and other content remain the intellectual property of WALANII.

Participants may use these materials for their personal development only and may not reproduce, distribute, modify, sell, or share them without prior written permission.

Recordings & Testimonials

Certain sessions may be recorded for quality assurance, training, or programme improvement.

With your permission, WALANII may use testimonials, reviews, photographs, videos, or success stories for marketing and promotional purposes. Participation is voluntary, and confidential or sensitive information will never be published without consent.

Privacy

WALANII collects only the information reasonably required to deliver the Programme and provide ongoing support. We take appropriate measures to protect your personal information and do not sell participant data to third parties.

No Guarantee of Results

While WALANII provides expert guidance, coaching, and strategic support, individual results depend on each participant’s commitment, implementation, and circumstances. We do not guarantee specific personal, professional, or business outcomes.

Professional Conduct

Participants are expected to engage respectfully throughout the Programme. WALANII reserves the right to suspend or terminate participation without refund where conduct is abusive, discriminatory, unlawful, or materially disrupts the learning experience.

Limitation of Liability

To the fullest extent permitted by law, WALANII’s liability arising from participation in the Programme shall not exceed the amount paid for the Programme.

Governing Law

These Programme Terms are governed by the laws of the Republic of Ghana. Any disputes will first be addressed through good-faith discussions before mediation, arbitration, or legal proceedings where necessary.

Intellectual Property

• All website content, including consulting frameworks, logos, branding, copy, images, and boutique designs, is the property of WALANII and protected under copyright law.

• Unauthorised reproduction, distribution, or commercial use of any content is prohibited.

Client Responsibilities

• Clients must provide accurate information when booking services or purchasing products.

• WALANII provides guidance and strategies based on professional expertise; outcomes may vary depending on implementation and circumstances.

• Clients must comply with applicable laws and ethical standards in applying advice or strategies.

Limitation of Liability

• WALANII is not liable for indirect, incidental, or consequential damages arising from services, workshops, or products.

• Total liability is limited to the amount paid for the relevant service or product.

Privacy Policy

Scope: This Privacy Policy applies to all personal information collected through WALANII’s website, services, and boutique.

Information We Collect:

• Personal identifiers: name, email, phone number, mailing address

• Payment information for purchases

• Preferences, style profiles, and consulting details

• Cookies and analytics data for website performance and user experience

How We Use Your Information:

• To deliver services, process purchases, and manage bookings

• To communicate updates, promotions, and newsletters (with opt-in consent)

• To improve our services, workshops, and boutique offerings

• To comply with legal obligations or protect our rights

Data Sharing:

• Personal information is never sold to third parties.

• Payment processors may handle sensitive data securely for transactions.

• Limited sharing may occur with partners only to fulfill services, with confidentiality maintained.

Data Security:

• We implement reasonable technical and organizational measures to protect personal data.

• No system is 100% secure; users acknowledge the inherent risks of online data transfer.

User Rights:

• Access, correction, or deletion of personal data upon request

• Opt out of newsletters and marketing communications at any time

Cookies & Tracking:

• Cookies are used to optimise user experience and website performance.

• Users may adjust browser settings to refuse cookies; some site functions may be affected.

Warranty & Defects (Boutique)

• Products are guaranteed free from manufacturing defects upon delivery.

• Defective products must be reported within [X] days to qualify for repair, replacement, or refund.

• Normal wear, accidental damage, or misuse is not covered.

Dispute Resolution

• Any disputes arising from the use of this website, services, or purchases will first be resolved through informal negotiation.

• If unresolved, disputes are subject to the exclusive jurisdiction of the courts of Accra, Ghana.

Amendments

• WALANII may update these Terms & Policies at any time.

• Continued use of services, workshops, or boutique purchases constitutes acceptance of the updated terms.

Disclaimer

• WALANII provides consulting, coaching, and advisory services based on expertise. No service guarantees specific outcomes; influence, reputation, and results vary depending on multiple factors.

• Fashion and lifestyle products are for personal use; sizing and appearance may vary slightly from images.